Gianni Chiarini - Shopper Ludovica Iris - BS 10420 GRN - IRIS

SHIPPING:

• 3-5 working days
• Up to 2 months for heavy/large items (eg: luggages)

* Handling time is 3-5 working days for products located oversea. We will send you the tracking info once it's shipped. Please contact us first if you are urgent for shipment.

* We currently DON'T accept any returns for luggages due to high shipping and returning costs. 

DETAILS:

• Shipping might take longer than usual during the C0VID-19 pandemic.
• We normally use DHL with tracking number.  
• For H.K. Buyers, there is no customs charge.
• For U.S. buyers, there is no customs charge for items up below US $1000 on our website. There might be a customs charge for items over US $1000.
• For EU Union buyers (28 Union Countries Only), there might be a VAT.
• Other oversea buyers might be subject to customs charges. Buyer is responsible for it and please check with your country's customs for the exact fees. 
• 14 day Return & Exchange
• Shipping might take longer for some countries & during holiday period and customs issue. eg: Shipping to Russia and China usually take a little longer.
• P.O. Box address is NOT accepted.

See Detailed Terms & Conditions